Why Are Traffic Controllers Rude?

Here is a book waiting to be written.  'Hints, Euphemisms and Thoughtful Metaphors For Air Traffic Controllers.'  This would give tips to the people who make sure that aircraft take off and land safely to make sure that while they are doing it, they do it with good manners, politeness and decorum and show a polished and cultured face to the world.

Epictetus - Don't Let Them Grind You...

Epictetus - Stoic Philosopher of Roman Era (Thanks to Wikipedia for image)

Epictetus is the only philosopher  I can think of who started out as a slave.  His experience gave him a very special perspective on issues of free will and how much we are truly in charge of our own destiny.  He was also very clear on what actually matters.  His view was uncompromising.  The only thing of value is virtue.  Nothing else matters, except in so far as it contributes to the achievement of virtue.